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Insurance & Financial Information

Payments

We request and appreciate payment at the time of service for the portion of the fee for which you are responsible (e.g. co-payments, deductibles, and past-due account balances.) Statements are mailed monthly. We accept most major credit cards for your convenience.

Insurance

Our staff will make every effort to simplify all billing insurance claim procedures. We participate with many insurance plans; however, we recommend you call your insurance company to verify that we participate with your plan. Please bring your insurance card with you to every visit so that we may ensure that our records are accurate. If you do not have insurance coverage, full payment is required at the time of service.

Our Financial Frequently Asked Questions brochure outlines our financial policies.

Accepted Insurance Plans

Parkland Physician Services participates with the following insurance companies. Please remember that co-pays and applicable co-insurance are expected at every visit.

  • Aetna Medicare Private Fee-for-Service (PFFS); prefix ME
  • Anthem Medicare Advantage SmartValue Private Fee-for-Service (PFFS); prefix YGB
  • CIGNA Medicare Access Private Fee-for-Service (PFFS)
  • Harvard Pilgrim First Seniority Freedom Private Fee-for-Service (PFFS)
  • MVP Gold Anywhere PPO
  • Tufts Medicare Private Fee-for-Service (PFFS); Tufts Medicare Preferred HMO and Tufts Medicare Preferred PPO do NOT participate with NH providers and are not accepted at PPS.
  • United Healthcare Secure Horizons Private Fee-for-Service (PFFS)

We also accept traditional Medicare Part B and the following Private Fee-for Service (PFFS) Medicare replacement plans:

  • Aetna Medicare Private Fee for Service - PFFS (prefix ME)
  • Anthem Medicare Advantage SmartValue Private Fee for Service - PFFS (prefix YGB)
  • CIGNA Medicare Access Private Fee for Service - PFFS
  • Harvard Pilgrim First Seniority Freedom Private Fee for Service - PFFS
  • MVP Gold Anywhere PPO
  • Tufts Medicare Private Fee for Service - PFFS (Tufts Medicare Preferred HMO and Tufts Medicare Preferred PPO do NOT participate with NH providers and are not accepted at PPS)
  • United Healthcare Secure Horizons Private Fee for Service - PFFS

Please note that “Medicare replacement” plans, also called “Medicare Advantage” or “Part C” plans, are provided by private insurance. If you enroll in a Medicare replacement plan, the plan replaces your original Medicare and may not include your doctor. Please check with your insurance to determine if our physician is included in your plan.

If you do not see your insurance listed above, please call the number on your card to obtain benefit and coverage information.

Referrals

When requesting an insurance referral:

Choose Option 4 on our voice automated phone line.
Please leave the following:

  • Name
  • Date of Birth
  • Telephone Number
  • Insurance Name
  • Name of Specialist
  • Telephone Number of Specialist
  • Appointment Date
  • Diagnosis/Reason for Referral

Please allow up to 72 hours for processing. Some insurance companies need to be contacted to approve referrals. We will forward your referral to the specialist. The referral coordinator will contact you only if there is a question about your referral. Some insurance companies do not permit back-dated referrals, so the patient must be sure to request his/her referral in plenty of time prior to his/her visit with the specialist.

Hospital Affiliation